General Terms and Conditions (GTC) for Interior Design Services
1. Scope
1.1 These General Terms and Conditions (GTC) apply to all contracts, services, and consultations between Purple Peepal GmbH (hereinafter “Company”) and its clients related to interior design services.
1.2 These GTC apply exclusively; conflicting or deviating conditions of the customer are only valid if explicitly agreed upon in writing.
1.3 By placing an order, the client acknowledges these terms and conditions.
2. Offers and Conclusion of Contract
2.1 All offers by the Company are non-binding and subject to change unless explicitly stated otherwise.
2.2 A contract is concluded only upon written confirmation or order confirmation by the Company.
2.3 Changes or additions to the contract require written agreement.
2.4 All plans, drawings, visuals, and calculations remain the intellectual property of the Company and may not be reproduced, distributed, or shared without written consent.
3. Prices and Payment Terms
3.1 All prices are quoted in Swiss Francs (CHF) excluding VAT, unless otherwise stated.
3.2 Payment is due within 15 days from the invoice date, unless otherwise agreed in writing.
3.3 In case of late payment, the Company reserves the right to charge interest and administrative reminder fees.
3.4 If significant cost increases occur after contract conclusion (e.g., material or supplier cost increases), the Company reserves the right to adjust the prices accordingly.
3.5 The following payment schedule applies unless otherwise agreed:
50% of the design fee at the start of the project.
40% upon delivery of final design documents.
10% upon completion of site supervision and handover.
4. Project Execution and Site Coordination
4.1 Timelines for design delivery and site activities are provided as estimates and are not guaranteed, as they depend on factors outside our control, such as supplier availability, site conditions, and other external factors. We will communicate updated timelines as the project progresses and will make every effort to meet the expected milestones in good faith.
4.2 The Company will coordinate deliveries, sourcing, and logistics of third-party items such as furniture, accessories, and fixtures but is not liable for delays or damages caused by suppliers.
4.3 The client is responsible for ensuring the site is accessible and meets necessary technical and structural conditions for implementation.
4.4 Delays caused by force majeure (e.g., pandemics, supply disruptions, strikes) result in a reasonable extension of timelines.
5. Acceptance and Notification of Defects
5.1 The client must inspect all design deliverables and products upon delivery.
5.2 Design-related issues or dissatisfaction must be reported in writing within 7 days of delivery. Later complaints may not be accepted.
5.3 For physical products and furnishings, defects must also be reported within 7 days. The relevant brands or suppliers are responsible for the warranty and any necessary rectification or replacement, and the Company will assist in facilitating communication if needed.
5.4 Minor deviations in color, material, or finish due to production or natural variation are not considered defects.
6. Warranty and Liability
6.1 The Company warrants that its services are provided professionally and in accordance with industry standards.
6.2 For purchased products, a warranty of 1-2 years from delivery applies for material and manufacturing defects, unless otherwise provided by the supplier.
6.3 The warranty does not cover damages due to improper use, third-party interventions, or normal wear and tear.
6.4 The Company is liable only for direct damages resulting from gross negligence or intentional misconduct. Liability for indirect or consequential damages is excluded.
7. Retention of Title
7.1 All goods delivered by the Company remain its property until full payment is received.
7.2 The client may not sell, pledge, or otherwise transfer ownership of goods under retention of title.
7.3 In the event of non-payment, the Company has the right to reclaim goods.
8. Cancellation and Order Changes
8.1 Cancellation of a project is only possible with written consent of the Company.
8.2 In the case of cancellation, the client must cover all work completed to date and any expenses already incurred.
8.3 Changes requested after design confirmation may lead to additional costs and revised timelines. Design revisions beyond those contractually included are subject to additional billing.
9. Data Protection
9.1 The Company processes personal data of the client in accordance with applicable data protection regulations.
10. Applicable Law and Jurisdiction
10.1 Swiss law shall apply, excluding conflict of law provisions.
10.2 The place of jurisdiction for all disputes is Zurich, Switzerland.
11. Final Provisions
11.1 If individual provisions of these GTC are found to be invalid, the remaining provisions shall remain unaffected.
11.2 Amendments to these GTC must be made in writing.
12. Intellectual Property
12.1 All design concepts, drawings, plans, visuals, and related documents created by the Company remain its intellectual property until full payment is received.
12.2 Upon full payment, the client is granted a non-exclusive, non-transferable license to use the design solely for the project defined in the agreement.
12.3 The reproduction, distribution, or reuse of the designs without written permission is prohibited.
01.01.2025, Zurich, Switzerland